"Collecting money is not an easy job.  Zarzaur and Schwartz  is the best I have ever seen at collecting money and keeping our delinquent customer happy.  I know your helpful attitude must come from the top because Ben Zarzaur has a reputation for integrity, professionalism, and striving to be the best.  I have been with 3 banks in my 22 year career, and 3 different collection firms.  Your law firm is by far the best I have ever dealt with. Please pass my appreciation to the other members of your staff."